How to complain
To raise a formal complaint about a review or a piece of information on Nordicslots, email complaints at nordicslots dot net with a subject line starting Complaint. Include the page URL, a short summary of what you consider incorrect, and any supporting screenshots. We open a case number in the same working day and reply from the same address so you have a written thread to point to later.
Adr bodies
If you disagree with our internal resolution, the next step is an external review. Depending on the topic that means a dispute-resolution body for gambling advertising in Norway (the market conduct authority) or, for personal-data cases, the Datatilsynet. We supply the full case file free of charge if a formal escalation is opened; the aim is to make outside review as painless as we can.
What we can do
When a complaint is upheld we correct the page, add a note under the Last-updated line, and email the resolution to the person who filed it. For confidentiality reasons we do not publish the identity of the complainant, but we do publish the substance of significant corrections in a monthly note. When a complaint is not upheld we send the reasoning and the sources we used to reach that conclusion.